Privacy Policy

1. Information We Collect

• Contact details — name, email, phone number and postal address.
• Shipment data — consignor/consignee details, package contents and tracking numbers.
• Account information — login credentials and customer ID where you register.
• Usage data — IP address, browser type, pages visited and cookies.

2. How We Use Your Information

• To book, process, deliver and track your shipments.
• To provide customer support and respond to enquiries and complaints.
• To process payments and issue invoices.
• To comply with customs, legal and regulatory requirements.
• To improve our website, services and communications.

3. Sharing of Information

We do not sell your personal data. We may share information with delivery partners, customs authorities, payment processors and service providers strictly as needed to deliver our services, or where required by law.

4. Cookies & Tracking

Our website uses cookies and similar technologies to remember your preferences, analyse traffic and improve your experience. You can control cookies through your browser settings, though some features may not function correctly if disabled.

5. Data Security

We apply reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is completely secure.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including legal, accounting and reporting obligations.

7. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and may object to or restrict certain processing. To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date above reflects the most recent revision. Continued use of our services constitutes acceptance of the updated policy.